Privacy Statement for DeKalb County Visitors Bureau
The DeKalb County Visitors Bureau (“DCVB”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, and share your personal information when you visit our website(s) visitdekalb.org or www.dekalbcvb.org, hereinafter referred to as the “Site.” By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Collection of Information
We collect personal information that you provide to us when you interact with the Site. This may include, but is not limited to, registering for an account, subscribing to a newsletter, submitting a contact form, or making a commercial transaction. The personal information we collect may include your name, email address, phone number, mailing address, and payment information (when applicable).
Additionally, we may collect non-personal information about your visit, such as your IP address, browser type, and usage patterns, through cookies or other tracking technologies. This helps us understand how you use our Site and enhance your experience.
You are not required to provide personal information to browse the Site. However, certain features or services may not be available unless you voluntarily provide the requested information.
2. Use of Information
We use the information collected for various purposes, including:
- To fulfill your requests and provide services you have requested
- To send you newsletters, promotional materials, and updates about DeKalb County tourism, events, and services (if you’ve opted in)
- To improve our Site and tailor your user experience
- To process transactions or respond to inquiries
- To monitor and analyze usage patterns for troubleshooting and optimization
We will not sell, rent, or share your personal information with third parties for their own marketing purposes. Your personal information will not be shared with any third party without your consent, except as outlined in this Privacy Statement.
3. Mailing Lists and Marketing Communications
If you provide us with your email address, we may send you marketing communications, including newsletters and special offers. Each email communication will include an option for you to opt-out or unsubscribe from future mailings. You can also contact us directly if you no longer wish to receive marketing emails.
If you provide us with your physical address or phone number, we may use that information to send you promotional offers or updates. If you wish to opt-out of receiving physical mail or phone calls, please contact us as provided below.
4. Sharing Information with Third Parties
We may occasionally collaborate with third-party organizations, such as event sponsors or partners, to offer special promotions or contests. If a third party is involved in a promotion, and we need to share your information with them, we will inform you at the time of collection.
We may also share information with third parties who perform services on our behalf, such as processing payments, sending emails, or conducting surveys. These third parties are required to protect your information and only use it for the purposes for which it was provided.
5. Links to Other Websites
Our Site may contain links to external websites that are not operated by us. These third-party sites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of any linked website.
6. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.
7. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
8. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also choose to opt-out of receiving marketing communications at any time. To exercise any of these rights, or if you have any questions or concerns about your personal information, please contact us using the contact information provided below.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date” at the top of the policy. By continuing to use the Site after any changes are made, you consent to the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
DeKalb County Visitors Bureau
1601 S Van Buren St
Auburn, IN 46708
Phone: 260-927-1499
Email: [email protected]
This Privacy Statement is effective as of [Insert Date].